In an effort to automate and enhance automotive services and workshop management with advanced technology, AutoHub, one of the leading car service and warranty centers in Jordan, has announced a partnership with the CarUsta platform, developed by Autoexcellence. This makes AutoHub the first digital car maintenance center in the Hashemite Kingdom of Jordan.

This collaboration aims to automate and streamline the operations of car service centers and transportation companies in a comprehensive and advanced manner. The platform allows customers to book maintenance appointments, monitor each stage of service with audio and visual updates, approve parts and prices before installation, and receive real-time notifications for all details. CarUsta also provides integrated solutions for various types of workshops, whether for car maintenance or fleet services, and includes the following features:

Inventory and Spare Parts Management: With CarUsta, you can monitor the availability of all spare parts in real-time, preventing unexpected shortages and ensuring efficient operations without interruption or delay.

Vendor and Supplier Relationship Management: The platform simplifies managing partnerships with approved suppliers by tracking orders, delivery schedules, and outstanding payments within a comprehensive system that enhances efficiency and streamlines complex tasks.

Appointment Scheduling and Customer Relationship Management (CRM): Customers can book maintenance appointments online, reducing workload for staff and providing greater convenience. The CRM system also enables effective management of customer relationships, tracking appointments, generating smart reports on customer preferences and interaction history, which aids in enhancing advertising campaigns and providing proactive service.

Workbay Management: The platform enables the organization of workshop operations by assigning tasks to employees and tracking them at each workbay, increasing productivity and minimizing downtime.

Mobile Compatibility: CarUsta is accessible on any mobile device, providing workshop managers and technicians with greater flexibility to oversee operations, communicate with customers, and manage tasks on the go, whether in the office or in the workshop.

Autoexcellence launched the CarUsta platform for service centers and workshops across Jordan and the Middle East, aiming to offer advanced digital solutions to local service providers to boost their operational efficiency. The CarUsta system will also be available for purchase by workshops and service centers seeking to improve and develop their operations.