The Ministry of Commerce and Industry has announced the official closure of Elite Motor Corporation, the exclusive dealer of Chery Qatar, after proven violations of Article (16) of Law No. (8) of 2008 on Consumer Protection and its executive regulations. This decision reflects the Ministry’s firm commitment to enforcing the law and safeguarding consumers from practices that may harm their rights or interests.

Details of the Violations

In an official statement published through its account on the “X” platform, the Ministry clarified that the company committed multiple violations, most notably the failure to provide essential spare parts consistently and the delay in after-sales services. Such actions represent a direct breach of the Consumer Protection Law, specifically Article (16), which obliges suppliers to provide maintenance services, spare parts, and after-sales support in line with the nature of the product.

Impact on Consumers and the Market

The Ministry stressed that this decision sends a clear and firm message to all companies operating in the Qatari market to fully comply with laws and regulations and to refrain from undermining consumer rights. It also reinforces consumer confidence in government policies that prioritize their rights, particularly since the availability of spare parts and proper after-sales services are fundamental pillars in ensuring trust in products and fair purchasing experiences.

Ongoing Inspection Campaigns

The Ministry of Commerce and Industry affirmed that it will continue to intensify its inspection and monitoring campaigns across various commercial sectors to ensure compliance with applicable laws. It also emphasized that any entity found neglecting its obligations will face strict legal measures, which may include financial penalties and full closure.

Call for Community Cooperation

The Ministry further urged consumers to report any violations or unlawful commercial practices through its official channels and dedicated digital platforms. It stressed that community cooperation is a key partner in the success of inspection efforts and in ensuring comprehensive consumer protection.

Consumer Protection as a National Priority

This decision comes within the broader strategy of the Ministry of Commerce and Industry to promote transparency and uphold fair competition in the Qatari market, in line with the aspirations of Qatar National Vision 2030, which prioritizes the well-being of citizens and residents. It also aligns with the government’s efforts to enhance service quality, strengthen corporate responsibility, and maintain a sustainable and fair market environment.