Terms and Conditions of Use

1   Introduction

1.1These terms and conditions shall govern your use of our website.

1.2By using our website, you accept these terms and conditions in full; Accordingly, if you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.

1.3If you register with our website or create an account on our website, we will ask you to expressly agree to these terms and conditions.

1.4You must be at least 18 years of age to use our website; by using our website or agreeing to these terms and conditions, you warrant and represent to us that you are at least 18 years of age.

2   Copyright notice

2.1Copyright © 2023 DOOZ | All Rights Reserved

2.2Subject to the express provisions of these terms and conditions:

(a)we, together with our licensors, own and control all the copyright and other intellectual property rights in our website and the material on our website; and

(b)all the copyright and other intellectual property rights on our website and the material on our website are reserved.

3   Permission to use the website

3.1You may:

(a)view pages from our website in a web browser;

(b)download pages from our website for caching in a web browser;

(c)print pages from our website for your own personal and non-commercial use, providing that such printing is not systematic or excessive;

(d)use our website services using a web browser, subject to the other provisions of these terms and conditions.

3.2Except as expressly permitted by Section 3.1 or the other provisions of these terms and conditions, you must not download any material from our website or save any such material to your computer.

3.3You may only use our website for listing, selling, or buying vehicles with DOOZ; you must not use it for any other purposes.

3.4Except as expressly permitted by these terms and conditions, you must not edit or otherwise modify any material on our website.

3.5Unless you own or control the relevant rights in the material, you must not:

(a)republish material from our website (including republication on another website);

(b)sell, rent, or sub-license material from our website; including but not limited to any pictures, vehicle photos, and Autoscore reports, in part or their entirety.

(c)show any material from our website in public;

(d)exploit material from our website for a commercial purpose; or

(e)redistribute material from our website.

3.6We reserve the right to suspend or restrict access to our website, to areas of our website, and/or to functionality on our website. For example, we may suspend website access during server maintenance or when we update the website. You must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on the website.

4   Misuse of website

4.1You must not:

(a)use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability, accessibility, integrity, or security of the website;

(b)use our website in any way that is unlawful, illegal, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity;

(c)hack or otherwise tamper with our website;

(d)probe, scan, or test the vulnerability of our website without our permission;

(e)circumvent any authentication or security systems or processes on or relating to our website;

(f)use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit, or other malicious computer software;

(g)impose an unreasonably large load on our website resources (including bandwidth, storage capacity, and processing capacity);

(h)decrypt or decipher any communications sent by or to our website without our permission;

(i)conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction, and data harvesting) on or concerning our website without our express wrote consent;

(j)access or otherwise interact with our website using any robot, spider, or other automated means, except for the purpose of search engine indexing;

(k)use our website except by means of our public interfaces;

(l)violate the directives set out in the robots.txt file for our website;

(m)use data collected from our website for any direct marketing activity (including without limitation email marketing, SMS marketing, telemarketing, and direct mailing); or

(n)do anything that interferes with the normal use of our website.

  • be unlawful, harmful, threatening, slanderous, defamatory, libelous, obscene, harassing or racially, ethnically offensive, or otherwise objectionable to us;
  • infringe the intellectual property rights or other rights of any third party;

4.2You must not use data collected from our website to contact individuals, companies, or other persons or entities..

4.3You must ensure that all the information you supply to us through our website, or concerning our website, is true, accurate, current, complete, and non-misleading.

5   Products

5.1The advertising of products on our website constitutes an "invitation to treat" rather than a contractual offer.

5.2We may periodically change the products available on our website, and we do not undertake to continue to supply any particular product or type of product.

5.3Prices stated on our website may be stated incorrectly.

5.4The sale and purchase of products through our website will be subject to terms and conditions of sale, and we will ask you to agree to the terms of that document upon registration and each time you make a purchase on our website.

5.5Any product reviews that you submit for publication on our website shall be subject to the terms of Section 9 and Section 10.

As a User of the Website, you must not offer for sale any type of car, motor vehicle, or motorcycle (“Vehicle"), that is:

  • located outside of Jordan, unless you can prove ownership of the vehicle upon request;
  • that is not immediately for sale;
  • that is not accurately described by the category in which it is advertised;
  • that you are not the owner of, or in all other cases, which you do not have the rights to sell; or
  • without true and accurate pricing of the Vehicle displayed within the listing.

We may request that you provide proof of ownership and that the vehicle is located in Jordan or has been cleared by Jordanian customs. If you do not provide us with proof within 24 hours of the request, we may immediately remove the relevant advertisement/content without further notice, and no refund will be made.

Dooz asks for an AutoScore report as a prerequisite to posting advertisements on the Dooz website for used cars.

Dooz made a deal with a professional inspection entity (AutoScore) to inspect the cars in their own offices or at customers' doorsteps.

The report will be available for the seller within 24 hours on the Dooz website, then he/she can post the advertisement on Dooz.

The price of the ad listing will be charged by Dooz upon inspection.

If you use our sites to sell your car, you warrant that any photos you upload of your car have been taken by and/or are owned by you. You grant us a non-revocable, worldwide, perpetual, royalty-free, non-exclusive, sub-licensable, and fully transferable license to use, reproduce, display, sell, modify, and edit those photos. You waive any moral rights you may have in any photos uploaded. You warrant and represent that you have all rights necessary to grant us these rights. You warrant that any photos and information provided regarding a vehicle for sale is true and accurate, and that you have the right to sell the vehicle.

6   Sellers

Seller Requirements

6.1 A seller must:

(a)be at least eighteen (18) years of age, in the case of an individual;

(b)be legally capable of entering into a contract with Dooz;

(c)not have any criminal record and be compliant with all Applicable Laws;

(d)be resident in Jordan; and

(e)have valid identification or incorporation documents as requested by Dooz, in the case of an individual or legal entity, respectively.

6.2Each seller warrants and represents that:

(a) it is the legal owner of the vehicle and is legally authorized to sell the Vehicle;

(b)their use of the Website and sale of the vehicle would not be in breach of any Applicable Law or agreement or contract to which the Seller is a party; and

6.3The seller must provide a true, accurate, and correct description of the vehicle and its specifications, including, but not limited to, the model, and the condition.

6.4In registering for the services and the website, sellers must provide true, accurate, current, and complete registration details. Sellers must update any changes to their registration details (except age).

6.5A seller must keep confidential any user identification and password details set up or given to the seller as part of Dooz’s security procedures and must not disclose them to any third party.

6.6Each Seller is solely responsible for any use of, or action taken under, the Seller’s account, and shall fully indemnify Dooz and its affiliates, directors, officers, employees, authorized representatives, consultants, professional consultants, or authorized agents from any damages or injury suffered by Dooz resulting from any use of the Seller’s account or any breach of applicable law.

6.7Dooz reserves the right to suspend or terminate a seller’s account where, in its absolute discretion, it suspects, deems, or in Dooz’s opinion, believes the seller has breached these terms and conditions or deems such suspension or termination is otherwise appropriate. In the event of such suspension or termination, Dooz will notify the seller by email or phone, and the seller must not seek to re-register on the website either directly or indirectly, through a related entity or another person. Dooz's rights under this paragraph shall not prejudice any other right or remedy Dooz may have in respect of any breach, or any rights, obligations, or liabilities accrued before such suspension or termination.

6.8Dooz may refuse to provide the Services to a Seller if, in its sole discretion, Dooz considers that the Seller has not complied with any obligation in this clause 3.

7  Buyers

By searching the automotive and service listings that have been posted on the Dooz website, you are designating yourself as a "buyer." Buyers are entities that are potentially interested in purchasing one of the automobiles, vehicles, or services that have been posted on the Dooz website.

The website provides a venue whereby buyers can purchase or finance automobiles, vehicles, and related automotive services that may be of interest to them, as well as the information that is available for that buyer to purchase the related service(s). By using Dooz’s services, accessing its website, and purchasing vehicles, you are acknowledging that you have fulfilled all legal requirements necessary to conduct trading in vehicles, new or used, as required by the respective authorities.

8   Registration and accounts

8.1To be eligible for an account on our website under this Section 6, you must be a resident of or situated in the Hashemite Kingdom of Jordan.

8.2You may register for an account with our website by completing and submitting the account registration form on our website and using the credentials (user ID and password) that you have created on the DOOZ website.

8.3You must not allow any other person to use your account to access the website.

8.4You must notify us in writing immediately if you become aware of any unauthorized use of your account.

8.5You must not use any other person's account to access the website unless you have that person's express permission to do so.

9   Buyback

9.1 Dooz offers you a 7-day car return option, allowing you to do so for up to 7 days following the transfer of ownership and receiving a full refund without any questions asked.

9.2 Whether you funded them or paid for them in full, some of the vehicles available on Dooz have a 7-day return policy (terms and conditions apply).

9.3 Dooz's seven-day return period begins the moment the vehicle is registered in your name. You have up to 250 kilometers to drive the car during this time before returning it without providing a reason.

9.4 Please be aware that Dooz cannot accept a vehicle return within seven days in the event of,

  • Any modification
  • Accident or damage
  • A change has been made to the delivery status.
  • Failed the Dooz Vehicle Inspection Test.

9.5 The following should be noted:

  • The customer loses up to 100 dinars per day in daily fare.
  • The transfer of ownership fee will be paid by the client.
  • Cars with a Very Good inspection condition or higher can only be considered for the buyback feature.
  • The cars will be considered with a buyback feature only if it gets approval from the management after checking it's make, model, year and condition.

Please call us at +96265802233 or send an email to support@dooz.com to begin a return request.

Once your return request has been approved, you must wait until the Dooz dealership arrives and picks up the car from the location of your choice before using the vehicle again.

10   User login details

10.1If you register for an account with our website, we will provide you with a verification code sent to the mobile phone number you registered.

10.2Your user ID must not be liable to mislead and must comply with the content rules set out in Section 13; you must not use your account or user ID for or in connection with the impersonation of any person.

10.3You must keep your password confidential.

10.4You must notify us in writing immediately if you become aware of any disclosure of your password.

10.5You are responsible for any activity on our website arising out of any failure to keep your password confidential and may be held liable for any losses arising out of such a failure.

11   Cancellation and suspension of account

11.1We may:

(a)suspend your account;

(b)cancel your account; and/or

(c)edit your account details,

with or without prior notice, whenever we see fit, and at our sole discretion.

11.2We will usually cancel an account if it remains unused for a continuous period of 6 months.

11.3If you wish to cancel your account on our website, you can do that from within your account settings.

12   Our rights to use your content

12.1In these terms and conditions, "your content" means all works and materials (including, without limitation, text, images, and files) that you submit to us or our website for storage or publication on, processing by, or transmission via, our website.

12.2You hereby waive all your moral rights in your content to the maximum extent permitted by applicable law, and you warrant and represent that all other moral rights in your content have been waived to the maximum extent permitted by applicable law.

12.3You may edit your content to the extent permitted using the editing functionality made available on our website.

12.4Without prejudice to our other rights under these terms and conditions, if you breach any provision of these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may delete, unpublish, or edit any or all of your content.

13   Rules about your content

13.1You warrant and represent that your content will comply with these terms and conditions.

13.2Your content must not be illegal or unlawful, must not infringe any person's legal rights, and must not be capable of giving rise to legal action against any person (in each case in any jurisdiction and under any applicable law).

13.3Your content, and the use of your content, must not:

(a)be libelous or maliciously false;

(b)be obscene or indecent;

(c)infringe any copyright, moral right, database right, trademark right, design right, right in passing off, or another intellectual property right;

(d) infringe any right of confidence, right of privacy, or right under data protection legislation;

(e)constitute negligent advice or contain any negligent statement;

(f)constitute an incitement to commit a crime, instructions for the commission of a crime, or the promotion of criminal activity;

(g)be in contempt of any court or breach of any court order;

(h)be in breach of racial or religious hatred or discrimination legislation;

(i)be blasphemous;

(j)be in breach of official secrets legislation;

(k)be in breach of any contractual obligation owed to any person;

(l)depict violence in an explicit, graphic, or gratuitous manner;

(m)be pornographic, lewd, suggestive, or sexually explicit;

(n)be untrue, false, inaccurate, or misleading;

(o) consist of or contain any instructions, advice, or other information which may be acted upon and could, if acted upon, cause illness, injury or death, or any other loss or damage;

(p)constitute spam;

(q)be offensive, deceptive, fraudulent, threatening, abusive, harassing, anti-social, menacing, hateful, discriminatory, or inflammatory; or

(r)cause annoyance, inconvenience, or needless anxiety to any person.

14   Report abuse

14.1If you learn of any unlawful material or activity on our website, or any material or activity that breaches these terms and conditions, please let us know.

14.2You can let us know about any such material or activity by email.

15   Limited warranties

15.1We do not warrant or represent:

(a)the completeness or accuracy of the information published on our website;

(b)that the material on the website is up to date;

(c)that the website will operate without fault; or

(d)that the website or any service on the website will remain available.

15.2We reserve the right to discontinue or alter any or all of our website services, and to stop publishing our website, at any time in our sole discretion without notice or explanation; and save to the extent expressly provided otherwise in these terms and conditions, you will not be entitled to any compensation or other payment upon the discontinuance or alteration of any website services, or if we stop publishing the website.

15.3To the maximum extent permitted by applicable law and subject to Section 16.1, we exclude all representations and warranties relating to the subject matter of these terms and conditions, our website, and the use of our website.

16   Limitations and exclusions of liability

16.1Nothing in these terms and conditions will:

(a)limit or exclude any liability for death or personal injury resulting from negligence;

(b)limit or exclude any liability for fraud or fraudulent misrepresentation;

(c)limit any liabilities in any way that is not permitted under applicable law; or

(d)exclude any liabilities that may not be excluded under applicable law.

16.2The limitations and exclusions of liability set out in this Section 16 and elsewhere in these terms and conditions:

(a)are subject to Section 16.1; and

(b)govern all liabilities arising under these terms and conditions or relating to the subject matter of these terms and conditions, including liabilities arising in contract, in tort (including negligence), and for breach of statutory duty, except to the extent expressly provided otherwise in these terms and conditions.

16.3To the extent that our website and the information and services on it are provided free of charge, we will not be liable for any loss or damage of any nature.

16.4We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.

16.5We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities, or goodwill.

16.6We will not be liable to you with respect to any special, indirect, or consequential loss or damage.

16.7You accept that we have an interest in limiting the personal liability of our officers and employees, and, having regard to that interest, you acknowledge that we are a limited liability entity; You agree that you will not bring any claim personally against our officers or employees in respect of any losses you suffer in connection with the website or these terms and conditions (this will not, of course, limit or exclude the liability of the limited liability entity itself for the acts and omissions of our officers and employees).

17   Breaches of these terms and conditions

17.1Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may:

(a)send you one or more formal warnings;

(b)temporarily suspend your access to our website;

(c)permanently prohibit you from accessing our website;

(d)block computers using your IP address from accessing our website;

(e)contact any or all of your internet service providers and request that they block your access to our website;

(f)commence legal action against you, whether for breach of contract or otherwise; and/or

(g)suspend or delete your account on our website.

17.2Where we suspend, prohibit, or block your access to our website or a part of it, you must not take any action to circumvent such suspension, prohibition, or blocking (including, without limitation, by creating and/or using a different account).

18   Third-party websites

18.1Our website may or may not include hyperlinks to other websites owned and operated by third parties; such hyperlinks are not recommendations.

18.2We have no control over third-party websites and their contents, and subject to Section 16.1 we accept no responsibility for them or for any loss or damage that may arise from your use of them.

19   Trademarks

19.1All our trademarks, trade names, service marks, domain names, logos, and other registered and unregistered trademarks, or any other intellectual property rights, belong to us and are owned by us or licensed to us; we do not permit the use of these trademarks, and intellectual property rights, and such use may constitute an infringement of our rights.

19.2The third-party registered and unregistered trademarks, trade names, or service marks on our website are the property of their respective owners, and, unless stated otherwise in these terms and conditions, we do not endorse and are not affiliated with any of the holders of any such rights, and as such, we cannot grant any license to exercise such rights. Therefore, we do not permit the use of these trademarks and intellectual property rights, and such use may constitute an infringement of such rights.

20   Variation

20.1We may revise these terms and conditions from time to time.

20.2The revised terms and conditions shall apply to the use of our website from the date of publication of the revised terms and conditions on the website, and you hereby waive any right you may otherwise have to be notified of, or to consent to, revisions of these terms and conditions.

20.3You have given your express agreement to these terms and conditions, by creating your account on our website, DOOZ.com.

21   Assignment

21.1You hereby agree that we may assign, transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions.

21.2You may not, without our prior written consent, assign, transfer, sub-contract, or otherwise deal with any of your rights and/or obligations under these terms and conditions.

22   Severability

22.1If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.

22.2If any unlawful and/or unenforceable provision of these terms and conditions would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

23   Third-party rights

23.1A contract under these terms and conditions is for our and your benefit and is not intended to benefit or be enforceable by any third party.

23.2The exercise of the parties' rights under a contract under these terms and conditions is not subject to the consent of any third party.

24   Entire agreement

24.1Subject to Section 16.1, these terms and conditions, together with our privacy and cookies policy, shall constitute the entire agreement between you and us concerning your use of our website and shall supersede all previous agreements between you and us concerning your use of our website.

25   Law and jurisdiction

25.1These terms and conditions shall be governed by and construed by Jordanian law.

25.2Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the Court of Central Amman (Palace of Justice – Qaser Al Adel).

26   Our details

26.1This website is owned and operated by DOOZ (DOOZ for information technology Co. Ltd).

26.2We are registered in the Hashemite Kingdom of Jordan as a limited liability company under registration number (63151), and our registered office is in Amman.

26.3Our principal place of business is in Amman.

26.4You can contact us at:

(a)by post, to the postal address given above;

(b)using our website contact form;

(c)by telephone or WhatsApp, on the contact number published on our website; or

(d)by email, using the email address published on our website.